More than great
kosher food, Habayit one of the finest Israeli Style restaurant in Los Angeles
give you an excellent customer service. Happy customers are repeat customers
and it is a free advertising. Most customers will not be back if they feel even
the slightest bit that they were mistreated. The following are some of our keys
to good customer service.
Knowing our Customers
We develop and
cultivate a relationship with our customers. Understanding our customer means,
to get to know them so well that we can anticipate their needs and exceeds
their expectations. We look for patterns so we can see what kind of orders our
customers commonly make. We improve our business by listening to our customers,
and give them the possibility to rate our food and customers service. We ask our
customers what they think and show them what we have done as a result of their
feedback. We know we will never discover where we are going wrong
unless we proactively consult our guests and read their rates.
We deal with our customers
honestly
If you lie to a
customer and he finds out about it, you can be sure that you will not be seeing
him again in your establishment. If one of our customers seeks our assistance
about a product choice, we do not try to sell him a something which makes the
best profit for us; instead offer a product that will best suit his needs.
We love our customers
We love that
they have chosen to eat at our restaurant, and we show that appreciation by
having great customer service. We want to make sure that any experience at Habayit
is friendly and as delicious as possible. That’s why we train our servers to be
mindful and attentive to each customer so that they leave feeling taken care of
and will return time and time again.
To meet and
consistently exceed the expectations of our customers is the objective that we
set for our customer service. Our traditional Israeli food and commitment to
excellent customer service is the reason why we are considered one of the best Israeli Style restaurants in Santa Monica.
